To get a pre-purchase advice, you may post in the theme’s forum
To get a response more promptly, you are recommended to use our Ticket-system
We try to answer your questions within 1-10 hours. However, if any delay occurs it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we could help you more profoundly.
Please, note! We do not support queries if you do not have a purchase code.
Item support does not include:
Customization and installation services
Support for third party software and plug-ins
How to find a Purchase key
Open the ‘downloads’ tab in your account
Find our theme in the list of products
Click ‘download’ button, and in the drop down menu select “license sertificate & purchase code”